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Crowne Plaza London - Gatwick Airport, An Ihg Hotel, Crawley (West Sussex)
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Key details
About the Hotel
Langley Drive,
Crawley (West Sussex),
United Kingdom,
RH11 7SX,
West Sussex
The Crowne Plaza London - Gatwick Airport is a contemporary airport hotel located just 5.5 km from Gatwick Airport. It caters to both business and leisure guests, with excellent facilities and nearby attractions. The hotel is ideally situated close to multinational companies and offers convenient access to central London and Brighton via fast train services.
Location
The hotel is located just a short drive from Gatwick Airport and less than 3 km from Crawley and Three Bridges rail stations. Regular train services provide swift connections to London Victoria and Brighton. There's ample on-site parking available, making it convenient for guests traveling by car.
Rooms
The hotel features 294 stylish rooms designed for comfort with air conditioning, blackout curtains, and premium bedding. Each room includes free Wi-Fi, USB chargers, and satellite TV. The Sleep Advantage® program ensures guests can enjoy a quiet stay with the provision of quiet zones and additional amenities like tea/coffee making facilities.
Eat & Drink
Cube Restaurant serves a range of locally sourced dishes for breakfast and dinner in a chic environment. Bar92 offers all-day dining and a relaxed atmosphere, where guests can unwind over traditional dishes and enjoy various beverages. The trendy lounge bar also features an outdoor heated terrace for socialising.
Leisure & Business
Guests can access a fully equipped, 24-hour gym featuring various exercise machines and weights. The hotel also offers multiple meeting rooms with state-of-the-art audiovisual equipment, accommodating events for up to 280 attendees. Leisure activities include nearby parks and attractions like Hever Castle and Tulleys Farm.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay
The room I stayed in was wonderfully clean and modern, featuring excellent air conditioning that ensured a relaxing environment during my visit.view full review
Excellent Shower
I absolutely loved the lovely shower in my room, with just the right water pressure that made for a refreshing experience.view full review
Cozy Bed
The bed was incredibly comfortable, providing a great night's sleep after a long day of traveling.view full review
Kid-Friendly
The hotel provided a cot for my toddler, and even the dining room staff engaged with her, making our family stay very enjoyable.view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Langley Drive,
Crawley (West Sussex),
United Kingdom,
RH11 7SX,
West Sussex
Map view
Langley Drive,
Crawley (West Sussex),
United Kingdom,
RH11 7SX,
West Sussex
City landmarks
Public Building
Crawley Borough Council
1.4
km
Park
Tilgate Park
3.6
km
Arsenal Road
Victoria Tower
1.4
km
St Elizabeth
750 m
Langley Green Islamic Centre & Mosque
650 m
Park
Crawley Memorial Gardens
1.9
km
Hollywood Bowl
720 m
Church
Crawley Baptist Church
730 m
St Leonard's
730 m
Cineworld Crawley
750 m
Kingdom Hall
780 m
Tilgate
2.5
km
Central Sussex College
1.2
km
St Peter's
1.2
km
Shopping Area
County Mall Shopping Centre
1.4
km
St. Paul's Church
860 m
Church
St John the Baptist's Church
1.3
km
Crawley Community Church
950 m
Three Bridges
2.2
km
Museum
Crawley Museum
970 m
St Richard of Chichester
1.4
km
Parking area
Crawley Town Hall
1.0
km
Freedom Flights Ltd
1.1
km
Church
Elim Church Crawley
1.2
km
A M R Sales
1.2
km
Unit 1A Spindle Way
Kung Fu Schools
1.5
km
Ifield Friends Meeting House
1.5
km
Crawley Sikh Temple
1.3
km
Crawley RH11 8PG
Goffs Park
2.4
km
Nearby
Ahmadiyya Noor Mosque
330 m
Restaurants
Bar 92 & Cube Grill Restaurant
10 m
Langley Drive
Frankie & Benny's
950 m
Unit 9
TGI Fridays
790 m
Unit 6 Crawley Leisure Park London Road Crawley Leisure Park
Nando's Crawley
800 m
Unit 10 London Road
Pizza Hut
840 m
Unit 5 Crawley Leisure Park London Road
Chiquito
840 m
Crawley Leisure Park London Road London Road
Ram Sports & Social Club
1.1
km
West Green Park Pavilion Ifield Avenue Ifield Ave
Harvester Crawley Leisure Park
870 m
Crawley Leisure Park London Road Unit 4B Crawley Leisure Park
Dosa Club
830 m
8 Langley Parade
China Garden
1.0
km
9 The Parade
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Convenient location
Close to airport
Inconsistent service
Noisy rooms
6.8/10
Nice
Rooms
6.6
Location
7.1
Service
6.7
Dining
6.3
Guest reviews
6.8/10
based on 7 reviews
7.8
7.8/10based on 1632 reviews
George
United Kingdom,
April
2024
6.6/10
My stay at the hotel had its ups and downs. The rooms were not up to the standard I expected, but the overall experience was enjoyable. The service could have been better, but the location was convenient. Dining options were a highlight, while the facilities added to the pleasant stay.
Rooms
5.0
The room I stayed in was running at near tropical conditions, which was uncomfortable. However, it did have essential amenities like a desk with phone, internet access, mirror, and chair.
Service
6.0
The customer service skills were lacking, not rude, but not very inviting either. On the positive side, they were friendly and efficient at resolving issues.
Location
8.0
The hotel's location was good as it wasn't too far from Gatwick airport. It also had various dining options nearby and was impressively clean.
Dining
7.0
Although I couldn't use the dining facilities as much as I wanted due to staying in a club room, the food that I did have was well cooked, tasty, and had a good selection of hot and cold dishes.
Facilities
7.0
The facilities at the hotel were decent overall, providing the necessary amenities for a comfortable stay.
Gene
United States,
April
2024
7.6/10
The hotel offers comfortable rooms and helpful service but lacks in dining variety. It's conveniently located near the airport, making it a practical choice. However, the noise from outside can be disruptive.
Rooms
8.0
The rooms were very comfortable and surprisingly quiet, with good shower and TV amenities. The bed was a bit soft for my liking, but overall a cozy stay. The decor was a bit shabby with visible marks on the walls.
Service
7.0
The service was proactive and helpful, but there was a lack of attention to detail like informing about outdated amenities. Room service was satisfactory, though lacking a bit of personal touch.
Location
9.0
The hotel is conveniently located close to the airport, making it a practical choice for travelers. Despite the proximity, the noise levels were manageable. The option to personalize the elevator was a unique touch.
Dining
6.0
The dining experience was average with limited food choices. However, the meals were satisfactory in taste and quality. The value for food was decent, but it would have been great to have more variety.
Facilities
The hotel offers a range of facilities like a relaxing pool area and helpful staff. However, the noise from outside can sometimes disturb the peace and quiet inside.
Mark
United Kingdom,
November
2023
7.2/10
The rooms were quite noisy due to an ongoing event in the entertainment area, where the noise could be heard until early hours. On the upside, the rooms offered nice amenities like tea, coffee, hot chocolate, and cookies. However, it's advisable to double-check with the hotel if rooms near these areas are typically assigned to guests. The service was friendly and accommodating, with a few hiccups in communication regarding complaints and follow-up. The location, although not the most peaceful due to noise from an air con generator, is convenient and easily accessible, especially for travelers coming from major road networks. The dining experience was a mixed bag, with commendable breakfast quality but inconsistent room cleaning timings. Overall, the facilities were satisfactory, catering to essential needs.
Rooms
7.0
The rooms were a bit noisy due to an ongoing event in the entertainment area, but they did offer nice amenities such as tea, coffee, hot chocolate, and cookies.
Service
8.0
The service was friendly and accommodating, albeit with some communication issues regarding complaints and follow-up.
Location
6.0
The location, while a bit noisy from an air con generator, is convenient and easily accessible from major road networks.
Dining
7.0
The dining experience had its ups and downs, with good breakfast quality but inconsistent room cleaning timings.
Facilities
8.0
The facilities overall were satisfactory, meeting basic needs.
Frederick
United Kingdom,
November
2023
7.0/10
The hotel offers spacious and clean rooms but is in need of refurbishment. The service was good overall, but some staff were not attentive. The location is convenient for nearby entertainment options, but may pose transportation challenges. The dining experience was average. The hotel facilities were decent.
Rooms
7.0
The rooms were spacious and clean, but in need of refurbishment.
Service
7.0
The service was good, but some staff seemed disinterested.
Location
8.0
The hotel is conveniently located near a large cinema and restaurant complex.
Dining
6.0
The dining experience was just okay, nothing special.
Facilities
7.0
The hotel facilities were decent.
John
United Kingdom,
August
2023
6.6/10
The Courtyard by Marriott offers nice rooms but not really fancy; you can breathe normally, though they fall short of the standard of the entrance. The small bathroom could be a downside. Service was mixed, with one receptionist being exceptionally helpful and friendly but a disappointment with cold overpriced food. The location, while friendly and attentive, may be noisy due to nearby machinery and is far from the town center and the airport. Dining couldn't be faulted and offered choices for everyone. Rooms were clean and comfortable.
Rooms
7.0
The rooms are nice but not really fancy. The small bathroom could be a downside.
Service
6.0
The service was mixed, with exceptionally helpful and friendly staff, but a disappointment with cold overpriced food.
Location
5.0
The location is friendly and attentive but may be noisy due to nearby machinery. It's far from the town center and the airport.
Dining
8.0
The dining experience couldn't be faulted and offered something for everybody.
Facilities
7.0
The hotel offers standard facilities for guests.
E.
United States,
June
2023
6.0/10
The hotel is conveniently located close to Gatwick Airport with onsite long-stay parking, but the rooms are in need of renovation and could be noisy if near certain units. The service is inconsistent, with some staff focusing more on their tasks than on guests' needs. The dining options are overpriced for the standard offerings, and the breakfast quality is disappointing. However, the location offers easy access to Crawley center, Brighton, and the airport, with nearby restaurants and amenities.
Rooms
5.0
The rooms are in need of renovation and could be noisy if situated near certain units.
Service
6.0
The service is inconsistent, with some staff focusing more on their tasks than on guests.
Location
8.0
The location offers easy access to Crawley center, Brighton, and the airport, with nearby restaurants and amenities.
Dining
5.0
The dining options are overpriced for standard offerings, and the breakfast quality is disappointing.
Facilities
7.0
Facilities include onsite long-stay parking and proximity to the airport.
Convenient location
Inconsistent service
Roger
United Kingdom,
April
2023
6.6/10
Staying at the hotel was a mixed experience. The rooms were well-equipped but noisy due to nearby service areas. Access to the club lounge for snacks was a nice touch, but the staff noise was a downside. The location was convenient for the airport but lacked local charm.
Rooms
7.0
The room was good, with all the necessary amenities. However, it was on the ground floor, next to the service area, making it noisy.
Service
7.0
The staff were friendly and welcoming, especially in the bar. However, service quality was inconsistent in some areas like menu knowledge.
Location
6.0
The location was convenient for the airport, but lacked local charm being situated on the ring road.
Dining
6.0
Dining options were hit or miss. While the food quality was decent, the service and menu knowledge were lacking in some areas.
Facilities
7.0
The hotel offered a good range of facilities, but some areas needed improvement in terms of service quality.
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